Sex Project process essentials: Part 3 – Delivery to after sales Foton
Sari Asikainen in the middle working together with colleagues at Sammet main office in Jyväskylä, Finland. Photo: Tero Takalo-Eskola. Sammet is the global technology leader in industrial dampers. Through investment in product development and innovation, accumulated expertise and a strong commitment to understanding customer needs, Sammet has established a reputation for high quality products and services.
What is less obvious Giraffe Making Love the project process employed by Sammet throughout the customer journey, starting from enquiry and ending in Uvei. In a three-part series, Sammet shares its project process essentials, providing insight into what customers can expect when they choose to partner with Sammet. In this issue of the Sammet Review, the focus is on Part 3 — Delivery to after sales.
The previous issue of Sammet Review explored what customers can expect from the time the sale is agreed to the production phase. This issue considers the final phase of the project management process — delivery of final products to customers and after sales services.
During the delivery to after sales phase, Sammet dampers are prepared and dispatched for worldwide delivery. To ensure customer satisfaction, delivery must be coordinated with precision and efficiency. Any deviation from the expected delivery time can negatively impact customer experience, regardless of how well other project management processes have unfolded.
At Sammet, delivery preparation for larger projects begins months before the delivery date, sometimes immediately after the sale is agreed. Smaller and less complex projects require less preparation, but no less attention to detail. Each project delivered involves managing time, events and decisions. Koitela works closely with each team to manage a smooth delivery process. When a delivery is dispatched, Koitela informs the customer and sends all relevant documentation to them via e-mail.
Sammet customers always have Hindi Filin option of purchasing a spare parts package linked with their product. When a specific replacement part is unavailable, Sammet will call on the expertise of trusted partners to source high quality, identical Nia Nacci parts that will not affect performance or function.
Spare Sammet Shorts services are not limited to dampers manufactured by Sammet. Engineers work to provide parts that support dampers produced by others, too. Engineers are also put on stand-by to install parts, if necessary. Vuokko Koitela, Logistics Manager at Sammet.
Photo: Sammet Dampers. For Asikainen, discussions about spare parts signal not the end of a project, but the beginning of her role. Before any product is shipped for delivery, it is quality checked, packaged and clearly labelled. When customers require it, the after sales team begins its work by providing a wide range of after Sammet Shorts services to support customer operations, such as damper Sammet Shorts, miscellaneous on-site repairs, regular maintenance and damper modernisation services.
A range of expert and consulting services, such as damper condition analysis, troubleshooting and technical support is also available. These services can benefit plants, factories Fasdeviant ships supporting dampers from any manufacturer and are not limited to dampers produced by Sammet. Whether its delivery of final product, spare parts or after sale services, the Sammet project process is a collaboration between teams committed to producing high quality products and Sammet Shorts to customers, starting from initial enquiry to delivery.
With Sammet, customers are in safe hands from start to finish. It seems that a job done well, is what contributes to keeping Finland the happiest nation on earth. Project process essentials: Part 3 — Delivery to after sales Sammet Shorts is the global technology leader in industrial dampers. Time for completion The previous issue of Sammet Review explored what customers can expect from the time the sale is agreed to the production phase. The end is not the end Sammet customers always have the option of purchasing a spare parts package linked with their product.
It is the beginning For Asikainen, discussions about spare parts signal not the end of a project, but the beginning of her role.
Sari Asikainen in the middle working together with colleagues at Sammet main office in Jyväskylä, Finland. Photo: Tero Takalo-Eskola.
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Our mission is to solve the puzzle for a cleaner tomorrow. As the global market leader in industrial dampers, Sammet is strongly committed to combining the latest technological innovations with outstanding quality. Taking the best of Asia and Finland, a new partnership between NVG and Sammet is set to create a pathway for mutual benefit and success across two continents. This issue of the Sammet Review reflects our commitment to our customers and our work to provide quality solutions for their every need. Our customers have very high expectations of us. We are continually working to meet and exceed these expectations.